Healthcare has been one of the primary domains that the Tekstrom
team has been working on and as a result of the enormous experience,
we conceived this product idea to cater to the needs of primary care
centers.
Clinical Information System (CIS) is a desktop application designed
to cater the needs of primary and tertiary care health centers.
This suite covers the activities involved in Clinical Management of
patient identification, patients medical records, clinical history,
visit history, physicians schedule and patients search tool. CIS
also features a set of useful reports that help the center
administrator and the physician take strategic and tactical
decisions.
The goals of implementing the CIS Front-Office Console includes,
Decreasing the administrative overhead of employees
Better management of patient records (administrative data only)
Schedule and re-schedule appoints quickly
Get the appointment list for the day easily and quickly
Minimize scheduling, queuing errors
Quick and easy access to patient information
Generate patient address labels for letters quickly and easily
Increasing patient satisfaction
Increase patient confidence by assuring that access to the
physician is fair (impartial)
Answer patient queries regarding scheduling, queue status quickly
and accurately
Better clinical governance
Manage physician unavailability (due to emergency situations)
effectively
Monitor and decrease the average patient wait time
Study the patients appointment/scheduling behavior
i. No-shows
ii. Late arrivals (check-ins)
